Privacy
Phoenix Marine is a UK based boat repair and refurbishment company.
The personal information we collect and use
What personal information do we collect
We collect a limited amount of personal information to enable customers to place an order or make an enquiry, typically:
- Contact details including name, email address and telephone number
- A billing address and delivery address
Why do we collect your personal information
We use order and enquiry information for the purpose of fulfilling the order and responding to any queries from clients. Our lawful basis for processing is 'Contract'.
How we use your personal information
We hold customer data in our website management system, electronic payment system (Stripe) and email system.
Contributor information is also stored in our financial accounting software and banking records.
Who we share your personal information with
We don't sell on or freely share any personal information. When making a payment your details are securely processed by our third party payment provider (Stripe) for the sole purpose of completing your transaction.
Keeping your information safe
We are committed to keeping your information secure. All online transactions take place over SSL. Access to personal data is limited to named individuals who access through secure channels.
What rights do I have
- The right to be informed – we aim to be transparent about the information we collect and why we are using it. You can request further information from us at any time
- The right of access – you can request the information we hold about you
- The right to rectification – you can request us to correct any mistakes in the information we hold
- The right to erasure – you can request us to delete the information held on you
- The right to restrict processing – you can request us not to process your data in a particular way
- The right to data portability – to have us transfer your information electronically to yourself or another provider
- The right to object – to object to how we are using your information
- Rights in relation to automated decision making and profiling.
If you have a concern about how your data has been collected or used
you also have the right to lodge a complaint with the Information
Commissioners Office – https://ico.org.uk
Who to contact
You can contact us at
Brindle Farm, Botley, Southampton, Hampshire, SO30 2HB
info@phoenixmarine.co.uk
Web statistics
Use of this website is monitored by collecting statistical user information. No personally identifiable data is collected in this process. Typically, we collect information about the number of visitors to the website, to each web page, the technology used to browse the internet and the domain from which the visitor originated. This information is used to understand the visitors use of the website.
Cookies
Cookies are small files which are sent to your web browser and stored on your computers hard disk. This website itself doesn't drop cookies, however, third party tools added to the site may use and leave cookies on your computer. This includes tools like Google Analytics, social media such as Facebook and Twitter and embedded videos from sources like YouTube. We will try and make you aware if cookies are present and give you the opportunity to opt out.
You can also disable cookies in your website browser preventing them being saved. This may affect some of the websites functionality.
Contact and mailings
If making contact or purchasing through the website you may receive a reply from us as appropriate. Your message and supplied details will be used for the purpose given.
If you register for a mailing list you will be added to that list but can unsubscribe at any time by visiting the unsubscribe page.
